Customer Service Administrator
- Burgess Hill, West Sussex, United Kingdom
- £8,826.81 per annum (£18,144 FTE)
Aspire Sussex currently has a vacancy for an Administrator to join our Customer Services team, based in Burgess Hill for 18 hours per week as follows:
- Monday 09:00 to 17:00
- Tuesday 09:00 to 17:00
- Wednesday 17:00 to 20:00
The Administrator Role
The successful candidate will work within a team of administrative staff to provide first line customer support, through the handling of personal, telephone and email enquiries, processing enrolments and payments where required and providing appropriate information to enable students to make informed decisions.
Within this role you will undertake local day-to-day administrative activities including banking and income reconciliation; provide administrative support for the smooth running and delivery of examinations and assessment/enrolment events in local centres and external venues; and support the marketing of Aspire’s courses.
As we run evening, daytime and weekend courses, some flexibility may be required to cover other hours during busy periods. Travel to other Aspire sites across West Sussex may on occasion be required.
Our Ideal Administrator
Applicants must have the equivalent of 5 GCSEs to include Level 2 English and maths and appropriate IT skills including Microsoft Word and Excel. Applicants will need previous experience working in Administration, ideally within an adult education setting or with a customer service focus.
We are looking for candidates with the ability to operate within a demanding administrative service requiring the ability to work under pressure and meet sometimes demanding deadlines. Applicants will need excellent oral and written communication skills and should be able to organise their own workload, prioritise work and act with initiative where appropriate.
How to apply
If you would like to join the team as a Customer Services Administrator, then please click ‘apply’ and complete the application form below.
If you would like any further information, please contact our HR Team at firstname.lastname@example.org.
The closing date for applications is 4pm on Friday 15th October.
- Burgess Hill, West Sussex
- Part Time - 18 hours per week
- Grade 4 - £8,826.81 (£18,144 FTE)