vacancies

Customer Service Administrator

  • Burgess Hill, West Sussex, United Kingdom
  • Permanent
  • £8,826.81 per annum (£18,144 FTE)

Aspire Sussex currently has a vacancy for an Administrator to join our Customer Services team, based in Burgess Hill for 18 hours per week as follows:

  • Monday             09:00 to 17:00
  • Tuesday            09:00 to 17:00
  • Wednesday       17:00 to 20:00

The Administrator Role

The successful candidate will work within a team of administrative staff to provide first line customer support, through the handling of personal, telephone and email enquiries, processing enrolments and payments where required and providing appropriate information to enable students to make informed decisions.

Within this role you will undertake local day-to-day administrative activities including banking and income reconciliation; provide administrative support for the smooth running and delivery of examinations and assessment/enrolment events in local centres and external venues; and support the marketing of Aspire’s courses.

As we run evening, daytime and weekend courses, some flexibility may be required to cover other hours during busy periods. Travel to other Aspire sites across West Sussex may on occasion be required.

Our Ideal Administrator

Applicants must have the equivalent of 5 GCSEs to include Level 2 English and maths and appropriate IT skills including Microsoft Word and Excel. Applicants will need previous experience working in Administration, ideally within an adult education setting or with a customer service focus.

We are looking for candidates with the ability to operate within a demanding administrative service requiring the ability to work under pressure and meet sometimes demanding deadlines. Applicants will need excellent oral and written communication skills and should be able to organise their own workload, prioritise work and act with initiative where appropriate.

How to apply

If you would like to join the team as a Customer Services Administrator, then please click ‘apply’ and complete the application form below.

If you would like any further information, please contact our HR Team at hr-team@aspiresussex.org.uk.

The closing date for applications is 4pm on Friday 15th October.

 

  • Burgess Hill, West Sussex
  • Permanent
  • Part Time - 18 hours per week
  • Grade 4 - £8,826.81 (£18,144 FTE)
 

Aspire Sussex Ltd plans, promotes and delivers vibrant Adult Education across Sussex, enabling people to achieve their aspirations. We are looking for additional tutors across West Sussex to join our team, delivering sessional courses to adults (19 years and older).

Aspire Sussex Ltd is aware of its obligations under the General Data Protection Regulation (GDPR) and is committed to processing your data securely and transparently. The Privacy Notice in the Related Documents list below, sets out, in line with GDPR, the types of data that we collect and hold on you as a job applicant. It also sets out how we use that information, how long we keep it for and other relevant information about your data.

We are particularly looking for tutors in following areas: (please click on the subject area for further information)

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The Role Profiles for each of these positions can be found at the bottom of the page. If you are interested in any of these positions, please contact our HR Team on 01293 853481 or email them at HR‑Team@aspiresussex.org.uk before the appropriate deadline.

Aspire Sussex Ltd was the first Adult Education service to leave local authority control and become an independent charity. With a turnover in excess of £3million and thousands of students each year, Aspire Sussex is an award-winning enterprise offering life-changing learning opportunities for adults in their local communities.

Aspire Sussex Ltd is aware of its obligations under the General Data Protection Regulation (GDPR) and is committed to processing your data securely and transparently. The Privacy Notice in the Related Documents list below, sets out, in line with GDPR, the types of data that we collect and hold on you as a job applicant. It also sets out how we use that information, how long we keep it for and other relevant information about your data.

Search all non-teaching vacancies

As a dynamic staff run charity we are always looking for people to get involved and volunteer with us. For further information check out the details below.

Volunteering with Aspire provides an opportunity to meet and work with a diverse group of people in a fun environment, while at the same time supporting someone on their learning journey to achieve their goals.

Aspire Sussex Ltd is aware of its obligations under the General Data Protection Regulation (GDPR) and is committed to processing your data securely and transparently. The Privacy Notice in the Related Documents list below, sets out, in line with GDPR, the types of data that we collect and hold on you as a volunteer applicant. It also sets out how we use that information, how long we keep it for and other relevant information about your data.

Search all volunteering vacancies